Do you like to shop online? Do you hate to shop online? Is choosing, getting, returning or just all of it not worth your time?
I get it. I hate bringing packages to the post office even when the shipping is free, but I do like the TIME I save when I can shop online AND get something I love.
Here are the top 5 websites I love to shop at especially for clients — all of them have free shipping and I have posted the return policy:
Nordstrom from their website:
Returns & Exchanges
You can return item(s) by mail or in any Nordstrom store. We do not accept returns of Nordstrom or Nordstrom.com merchandise at Nordstrom Rack locations.
RETURNING BY MAIL (U.S.) If you have an account or an order number, you can start your return now. If you don’t have an account or you’re missing order information, you can start your return here. Send in your item(s) using the postage-paid U.S. return label. Your return is usually processed within 10-14 business days.
RETURNING IN NORDSTROM STORES (U.S. and Canada) Simply bring the item(s) you’d like to return to a Nordstrom store along with your receipt and original form of payment. Any salesperson can assist you with your return. Please note that we do not accept returns of Nordstrom or Nordstrom.com merchandise at Nordstrom Rack locations.
Neiman Marcus
Neiman Marcus from their website:
At Neiman Marcus, we respect and value every customer. Because your trust is important to us, we want you to be completely happy with every purchase. If you are not satisfied, for any reason, we are glad to accept returns of saleable merchandise for a full refund or exchange. Refunds will be credited to the original form of payment. The following rules apply:
- Returns are accepted within 30 days of receipt.
- Returned merchandise should be in the same condition as when you received it, unworn, undamaged, saleable, with original tags and packaging (if applicable).
- Altered apparel, special orders, perishable or personalized/monogrammed items, and items identified as “final sale” cannot be returned.
- We are happy to honor requests for adjustment if your merchandise was purchased at regular price and then reduced within 10 days of purchase.
- Neiman Marcus reserves the right, at its sole discretion, to determine if returned merchandise is in saleable condition.
Zappos
Zappos from their website:
If you are not 100% satisfied with your purchase from Zappos you can return your item(s) for a full refund within 365 days of purchase. (Returns must be unworn, in the state you received them, and in the original packaging.) Some items ship with an attached security tag. Merchandise returned without the original security tag attached or a damaged tag may not qualify for a refund.
The easiest way for you to return the merchandise is to get a pre-paid label by logging in at Zappos.com
Go to the website and click on My Account in the upper right hand corner.
- Log in to your account using your email address and password.
- Click on the order number of the merchandise you wish to return.
- Check the box to the left of the item(s) you wish to return and click on the Return Checked Item box.
- Choose to have the label displayed for immediate printing or emailed if you are unable to print immediately. Then click ‘Return Item(s)’ at the bottom of the page.
- The next page will feature a picture of the item and a barcode.
- If you do not have the original packaging, please return by placing a copy of the return confirmation with merchandise inside of a plastic bag and place inside the shipping box.
- On this page is where you can view for immediate printing. To display your label, click the orange link in the middle of the page that says “Click here to view your return label.”
- Now just print it and tape it to your shipping box with clear packing tape. Tada!
Shoes.com
Exchanging or Returning an Item?
Not quite what you wanted? Not a problem. Simply send your items back within 60 days of purchase. For more information see the details below, browse our FAQ or contact Customer Service.
OUR STANDARD POLICY – Exchanges are FREE. We hope you’ll fall in love the second time around, whether that means finding the right size, width, color, or style, or a completely different product. Choose from an endless selection – including shoes, clothing, bags, and accessories.
Returns are simple, too. If you choose to return for a refund, we’ll give you a prepaid return-shipping label and a refund for the amount you paid for the returning item, minus a $6.95 restocking fee per item.
FINE DETAILS – Items must be sent back within 60 days from the purchase date, though during the holiday season (November 1 – January 1) we’ll give you up to 90 days from the purchase date to make gift-giving easier:
- Items should be unworn and include all original tags
- All original packaging should be included. Place the shoes in the original shoe box and ship the shoe box back in a separate shipping box (either the original delivery box or a shipping box with no other exposed labels)
- You’ll be provided with a prepaid return-shipping label for each item (not available on items shipped from APO/FPO locations or outside the 50 US states)
- Items should always be mailed back to Shoes.com, not the manufacturer
- Refunds are applied via the original payment method within 5 business days of receipt at our warehouse
- Unfortunately, we cannot reimburse any expedited shipping fees added to your original order
- Credits can take an additional 2 – 10 business days to post to your account, depending on your credit card
